UWBS038g Assessment Briefing for Students
Assessment brief number (and title where applicable): Operations Management Case study (RESIT)
Academic Year: 2014/15
Assessment detail approved at validation (as amended by module modification)
Module code & title 7IB002 Operations Management
Module Learning outcomes: Tick if tested here
LO1 Apply and evaluate information management and systems techniques on operations functions. X
LO2 Critically evaluate the importance of project management to given business situations X
LO3 Critical evaluate how the changes in role of business or the use of technology has impacted the function of the operations manager X
Assessment types Weightings (%)
Case study 100
Mode of Working: individual
Presentation Format: CASE STUDY TO SPECIFIED FORMAT
Requirement to pass: a mark of 50%
Assessment limits in accordance with UWBS assessment tariff:
Always keep a copy of your work.
Always keep a file of working papers (containing for instance copied journal article and early drafts of your work, etc.) that show the development of your work and the sources you have used.
Explanation of submission requirements and further guidance
• The assessment for this module is subject to a word limit to ensure consistency of approach across all modules. Your work should not exceed the limit indicated (excluding appendices). Do not feel that you have to “achieve” this word count in your work. What is important is that the work satisfies the stated learning outcomes which are articulated through the assessment criteria (see following).
• The requirement to keep a file of working papers is important. There may be circumstances where it is difficult to arrive at a mark for your work and you may be asked to bring this file along with you and meet with your tutor to answer questions on your submission.
• In the case of paper copy submissions you may also be required to submit an electronic copy of your work.
• Once your work has been marked it will be moderated by another lecturer and then will be subject to further moderation by an independent expert from outside the University.
• Your work will not be returned to you but you will receive detailed feedback explaining how your grade has been arrived at and how your work could have been improved upon.
• Always use of the Harvard style referencing system. The University’s Learning Information Services have produced a series of guides covering a range of topics to support your studies and develop your academic skills including a guide to Harvard referencing
• Expensive or elaborate bindings and covers of written submissions are not required in most instances. (Refer to guidelines however in the case of dissertations).
Avoid academic misconduct
Warning: Collusion, plagiarism and cheating are very serious offences that can result in a student being expelled from the University. The business school has a policy of actively identifying students who engage in academic misconduct of this nature and routinely applying detection techniques including the use of sophisticated software packages.
Avoid Collusion: The business school encourages group working, however to avoid collusion always work on your own in order to complete your individual assessments. Do not let fellow students have access to your work before it is submitted and do not be tempted to access the work of others. Refer to your module tutor if you do not understand or you need further guidance.
Avoid Plagiarism: You must use available and relevant literature to demonstrate your knowledge of a subject, however to avoid plagiarism you must take great care to acknowledge it properly. You should therefore always use of the Harvard style referencing system in all cases. Plagiarism is the act of stealing someone else’s work and passing it off as your own. This includes incorporating either unattributed direct quotation(s) or substantial paraphrasing from the work of another/others. For this reason it is important that you cite all the sources whose work you have drawn on and reference them fully in accordance with the Harvard referencing standard. (This includes citing any work that you may have submitted yourself previously). Extensive direct quotations in assessed work is ill advised because I t represents a poor writing style that is unlikely to meet the pass grade marking criteria, and it could lead to omission errors and a plagiarism offence could be committed accidentally.
Avoid the temptation to cheat: There are temptations on the internet for you to take short cuts. Do not be tempted to either commission work to be completed on your behalf or search for completed past academic work.
When you submit your work you will be required to sign an important declaration that: the submission is your own work, any material you have used has been acknowledged and referenced, you have not allowed another student to have access to your work, the work has not been submitted previously, etc.
It is very important please read it
Assessment Brief/ Task
The detailed requirements for this task are as follows:
The format of the assignment is same as in the original assessment. It is important that you carefully review the feedback from your tutor before attempting the resit work. University regulations dictate that you will be awarded a maximum grade 50% for the resit work.
This assignment requires you to develop an individual case study dealing with aspects of operations management based upon your own personal experience.
You need to apply key concepts of operations management to your experience and discuss the associated implications. In so doing you will need to draw on operations, systems and project management concepts.
You can choose any relevant organisation that you have sufficient first-hand knowledge of and one that lends itself to being discussed in this way. (This may be a family business, an organisation you have worked at or a college or university you have studied/are studying at).
You MUST following case study format and contain the following sections:
• Executive Summary: you should summarise your entire case study briefly (hopefully on no more than one page of A4 paper).
• Case study organisation: you should give the name of the featured organisation and the reasons for you choosing it (e.g. “ the author of this case study worked (or studied) at this organisation between 2010 and 2012 in the sales department”)
• Introduction: you should provide some background information on the chosen case study organisation and the aspects of operations management that are relevant
• Literature Review: you should conduct a review of relevant academic literature and provide a critique of the current issues/concepts that are relevant to your case study. You must include Operations Management Concepts, Project Management, Information Technology and Systems, Role of Operations Manager, and Project Management.
• An application of theory to practice: you need to compare actual practice at your case study organisation with the key academic thinking established in the review of literature. It may point out similarities and differences, agreements and contradictions, and suggest explanations for these relationships. The focus of this section needs to be on: (1) Operations management concept (2) a critical evaluation of project management to business situations of your case study organisation (3) the role of information management and technology on the role of operations management in the case organisation.
• Conclusions and Recommendations: you should summarise the main findings and their implications and provide recommendations that directly relate to this analysis.
• Implications for practice: you should critically evaluate how your recommendations are likely to impact on the role of Operations Manager including the ‘soft skills’ required by the Operations Manager to implement your recommendations.
• References: you should use the Harvard referencing convention.
The following information is important when:
• Preparing for your assessment
• Checking your work before you submit it
• Interpreting feedback on your work after marking.
The module Learning Outcomes tested by this assessment task are indicated on page 1. The precise criteria against which your work will be marked is as follows:
• Description/evaluation of OM concepts including management systems, role of operations manager and project management
• Analysis/application/reflection of theoretical thinking to a real life scenario
• Presentation and writing style
For further help
• Refer to the WOLF topic for contact details of your module leader/tutor, tutorial inputs, recommended reading and other sources, etc. Resit details will also appear on WOLF.
• The University’s Learning Information Services offer support and guidance to help you with your studies and develop your academic skills