Please find the attached document and it has an exercise. Please provide me the answers for that exercise.
Thank-You Letters–Pedaling Towards Employment As your friends interview for jobs with investment
banking firms and corporate giants, you decide on a different career path: retailing. You recently bought
a Trek mountain bike at Zane`s Cycles, a high-volume bicycle retailer located near New Haven,
Connecticut. You were impressed by the store`s huge selection, knowledgeable sales people, and
customer service culture. Customers can have their bikes adjusted or repaired for free, and the prices
they pay are guaranteed to be the lowest available. Zane`s also operates a highly successful business
selling bikes to businesses that five the cycles away as rewards for sales performance and other
achievements. This operation suggests that there are other opportunities beyond the retail side of the
business. Another reason Zane`s seems so appealing is that the founder, Chris Zane, lets his staff run the
day-to-day operation ? which means that managers have the responsibility and authority to do their jobs
as they see fit.
You sent an unsolicited job-application letter and resume to the store`s human resources
director, asking about a management trainee position. After going through an initial interview with two
human resource experts, you are called back for a second interview. This time, you meet directly with
Chris Zane to hear his vision for the store and his expectations for new managers. As soon as you get
home, you turn on your computer to write a brief but professional thank-you note. What should you say
in this letter? Should you send a printed letter or an e-mail message? Should you communicate with the
human resources director at this time, even though you didn`t see him during your second interview?
Using your knowledge of employment communication, draft this thank-you note (making up appropriate
details in needed).