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Scenario:?You have just started work as the new Human Resources Manager for Acme Manufacturing, a Fortune 1,000 company. The job has been vacant for six months now. You’ve been wondering about this, especially since reading about employee harassment incidents and fights recently in the news
Scenario: You have just started work as the new Human Resources Manager for Acme Manufacturing, a Fortune
1,000 company. The job has been vacant for six months now. You?ve been wondering about this, especially since
reading about employee harassment incidents and fights recently in the news.
The General Manager (GM) calls you into his office the minute you arrive. He shuts the door after saying a quick
word of welcome, and begins to tell you about an incident that happened last week that needs your immediate
attention. The company?s manufacturing operations runs three shifts of production workers so the plant is
operating 24/7. Over the past six months hostilities have arisen between employees on the third and first shifts.
What started out as jeering and criticisms by the first shift, claiming they have to clean up the mess and complete
all of the work left undone by the third shift, has escalated to physical confrontations and altercations. Although
the GM said that aggressive bantering back-and-forth is common for shift workers in manufacturing, he admitted
he was worried after seeing a gun on one of the employees last week that was concealed, or so the employee
thought, in a shoulder holster under this jacket. The GM said he needs your help. Specifically, he asked that you:
Determine and explain the appropriate disciplinary action for the employees involved in this situation and
identify motivational alternatives that can help turn the situation around;
Draft policies and procedures that could be used in the guidance and performance management of the
shift workers; and
Develop performance standards for the shift workers, identify appropriate methods of performance
appraisal, and develop appropriate training to help get them back on track.
Feeling overwhelmed by the enormity of the situation, you go back to your office and begin devising a plan to help
get employee relations back on track, realizing that human resource policies and practices may help avert
potentially dangerous situations in the future if implemented correctly.
Write a 8-10 page memo to the GM responding to the three concerns listed above. Be sure to cite any references
used in proper APA format.